Also to connect with other industry members and share our vision of profitability-oriented digital management and how we can grow together by collaborating.
- The delivery note is the ultimate example of everything we still have to do in digitalization in Horeca and also the key piece for digital backoffice management in a food and beverage business to function and be profitability-oriented.
- To digitize well, a strategy is necessary. Having a plan and following it. Digitizing based on whims is not only a grave error: it is the highway to failure. Without planning, there is no good management and without good management, there is no profitability.
- Talking about management digitization today means talking about digital ecosystems. To create our own, we have to answer three questions: where do we want to go, which applications can help us, and how will they integrate. Reaching the answers requires analytical work.
- Contracting digital solutions is not creating a digital ecosystem. The ecosystem is not automatic, it doesn’t build itself, nor is it the logical consequence of contracting digital applications. It must be worked on and done with a goal: profitability.

“To digitize, what is initially required is to be like SpongeBob: before implementing a plan, it is necessary to know the company, understand the processes and how they are being carried out. Entering with the idea of changing things directly, without prior knowledge, does not work”
Lluís Manuel Gabarrón
“When you work with processes, it is necessary to know them well first to understand how to improve them. And change management is also very important”
Mateo Ramón
“There are two things we would do differently to help our clients digitize better: be more aware of the tools available to digitize processes and with which we can have a symbiosis to make the process together, and second, grow from a customizable standard instead of growing based on customizing services at the client’s request”